We offer free 3-5 business day ground shipping on all orders within the continental US.
Want it faster? You can choose expedited 2-day or 1-day shipping at checkout.
We make our jewelry with love, and we hope you’ll wear it with love too. But if you need to return anything shipped within the US, you can do so within 30 days of receipt. Email us at firstname.lastname@example.org to start the return process. We’ll refund you within a day of receiving the item. For more details, see our return policy.
When will you ship my order?
We ship all in-stock items within 1-2 business days, and we try to ship the same day whenever we can. Order by 2 pm ET for same-day shipping.
Please note that orders placed after 5 pm on Friday may ship the following Monday.
How much does shipping cost?
Within the continental US, 3-5 business day ground shipping is free. If you’d like to receive your order more quickly, expedited shipping costs will be calculated at the checkout.
How can I track my order?
After we’ve shipped your item, we will send you a confirmation email with the tracking number.
When will I receive my back ordered item?
Please allow 2-4 weeks for back ordered items to arrive in our US warehouse before shipping. We’ll be able to provide more information and an estimated shipping date after you place your order.
When you backorder an item, it’s usually for one of two reasons. Either our artisans have not completed the piece yet, or it’s awaiting shipment from Turkey to the US. We receive a new batch of products from Turkey every month. We’ll ship your jewelry as normal as soon as we receive it in our warehouse.
Do you ship internationally?
Yes, we ship our necklaces to destinations around the world. All prices on our site are in USD, and we ship international orders via DHL and USPS. Please allow 2-4 weeks for delivery once you have received your shipping confirmation email. Please note that all international sales are final and we cannot accept returns for items shipped internationally.